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Retail sales training

Retail selling - Sales Knowledge - training courses workshops


We use the most advanced sales training selling methodology based on David Sandler, Antony Robbins, Tom Hopkins and Ron Martin selling systems.


Practical "Sales Knowledge" selling skills training courses, seminars and practical workshops would greatly increase your selling skills and sales performance.

(1) In-house Training ‘Practical retail selling skills’ - 1 day

Learn how to use the effective retail selling system? - Trainer: Miodrag Kostic
How to make the first contact with customers? How to communicate the right information-message? How to up-sell, cross-sell? How to use effective sales methodology?
Result: Sales people using methodological and systematic approach to retail selling.

(2) In-house Training ‘Retail selling and customer loyalty’ - 2 days

Sell retail and gain loyal customers? - Trainers: Miodrag Kostic and Danijel Tavcioski
Learn how to use successful sales methodology? How to recognize and adopt to various customer types? How to gain and keep loyal customers? Learn how to work in teams?
Result: Systematic approach to retail selling and expanding loyal customer base.

(3) In-house Training ‘Retail selling academy program’ - 3 days

Full 3 days retail selling program? - Trainers: Miodrag Kostic and Danijel Tavcioski
How to use successful sales methodology? How to recognize customer types and sell? How to gain and maintain customer loyalty? Learn how to become successful retail salesman?
Result: Sales people fully enabled to provide maximum service and customer satisfaction.

We do not teach cheap NLP tricks, complicated sales techniques or secret closes. We use the most advanced sales methodology based on David Sandler, Antony Robbins, Harvey Mackey, Dale Carnegie, Tom Hopkins and Ron Martin selling systems.

Our goal is not a quick sale (just for the profit), but selling to gain and maintain loyal customers, as the only way of achieving sustained growth.


Download sample of our 'Retail Selling Training' Power Point presentation (1.2 MB)

Please contact us at: info@businessknowledge.biz, or call: +381 63 60 80 26


Download Power Point presentation of our education and consulting services (1.3 MB)